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Sizing Chart

UK

US

FR

EU

AU

28E

28DDD/F

75F

60F

6E

28F

28G

75G

60G

6F

28FF

28H

75H

60H

6FF

28G

28I

75I

60I

6G

30A

30A

80A

65A

8A

30B

30B

80B

65A

8A

30C

30C

80C

65C

8C

30D

30D

80D

65D

8D

30DD

30DD/E

80E

65E

8DD

30E

30DDD/E

80F

65E

8E

30F

30G

80G

65G

8F

30FF

30H

80H

65H

9FF

30G

30I

80I

65I

8G

30GG

30J

80J

65J

8GG

30H

30K

80K

65K

8H

32A

32A

85A

70A

10A

32B

32B

85B

70B

10B

32C

32C

85C

70C

10C

32D

32D

85D

70D

10D

32DD

32DD/E

85E

70E

10DD

32E

32DDD/F

85F

70F

10E

32F

32G

85G

70G

10F

32FF

32H

85H

70H

10FF

32G

32I

85I

70I

10G

32GG

32J

85J

70J

10GG

32H

32K

85K

70K

10H

32HH

32L

85L

70L

10HH

34A

34A

90A

75A

12A

34B

34B

90B

75B

12B

34C

34C

90C

75C

12C

34D

34D

90D

75D

12D

34DD

34DD/E

90E

75E

12DD

34E

34DDD/F

90F

75F

12E

34F

34G

90G

75G

12F

34G

34I

90I

75I

12G

34GG

34J

90J

75J

12GG

34H

34K

90K

75K

12H

34HH

34L

90L

75L

12HH

36A

36A

95A

80A

14A

36B

36B

95B

80B

14B

36C

36C

95C

80C

14C

36D

36D

95D

80D

14D

36DD

36DD/E

95E

80E

14DD

36E

36DDD/F

95F

80F

14E

36F

36G

95G

80G

14F

36FF

36H

95H

80H

14FF

36G

36I

95I

80I

14G

36GG

36J

95J

80J

14GG

36H

36K

95K

80K

14H

36HH

36L

95L

80L

14HH

38B

38B

100B

85B

16B

38C

38C

100C

85C

16C

38D

38D

100D

85D

16D

38DD

38DD/E

100E

85E

16DD

38E

38DDD/F

100F

85F

16E

38F

38G

100G

85G

16F

38FF

38H

100H

85H

16FF

38G

38I

100I

85I

16G

38GG

38J

100J

85J

16GG

38H

38K

100K

85K

16H

38HH

38L

100L

85L

16HH

40B

40B

105B

90B

18B

40C

40C

105C

90C

18C

40D

40D

105D

90D

18D

40DD

40DD/E

105E

90E

18DD

40E

40DDD/F

105F

90F

18E

40F

40G

105G

90G

18F

40FF

40H

105H

90H

18FF

40G

40I

105I

90I

18G

40GG

40J

105J

90J

18GG

40H

40K

105K

90K

18H

42B

42B

110B

95B

20B

42C

42C

110C

95C

20C

42D

42D

110D

95D

20D

42DD

42DD/E

110E

95E

20DD

42E

42DDD/E

110F

95F

20E

42F

42G

110G

95G

20F

42FF

42H

110H

95H

20FF

42G

42I

110I

95I

20G

42GG

42J

110J

95J

20GG

42H

42K

110K

95K

20H

44B

44B

115B

100B

22B

44C

44C

115C

100C

22C

44D

44D

115D

100D

22D

44DD

44DD/E

115E

100E

22DD

44E

44DDD/F

115F

100F

22E

44F

44G

115G

100G

22F

44FF

44H

115H

100H

22FF

44G

44I

115I

100I

22G

44GG

44J

115J

100J

22GG

44H

44K

115K

100K

22H

Choose your measurements:

Band size

Cup size

A B C D DD/E DDD/F G H I J K L

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UK

US

FR

EU

AU

6

2

34

24

6

8

4

36

36

8

10

6

38

38

10

12

8

40

40

12

14

10

42

42

14

16

12

44

44

16

18

14

46

46

18

20

16

48

48

20

22

18

50

50

22

24

20

52

52

24

26

22

54

54

26

28

24

56

56

28

30

26

58

58

30

Delivery & Returns

Important Notice for Customers:

Please note we are experiencing severe delays with order shipments and returns. This is due to staff shortages within the warehouses as a result of Covid-19. We are working as quickly as we can to fulfil your orders during an exceptionally busy time. Thank you so much for your patience!

 

US Delivery

We aim to dispatch your goodies within 1 working day (during a sale this may go up to 3-4 working days).

Shipping Option Price
Free Shipping For Orders Over $150 (USPS 3-5 Days) $0
USPS (3-5 days Business days) $10
UPS Ground (1-5 Business Days) $12
UPS 3 day $15
UPS 1 day $35


International Delivery

We aim to dispatch your goodies within 1 working day (during a sale this may go up to 3-4 working days).

Please remember: goods sent outside the US may incur additional customs charges, which are the responsibility of the purchaser. 

Country Shipping Option Price
Canada FedEx Canada (1-5 Business Days) $30
Canada UPS Standard (1-3 Business Days) $45
Mexico FedEx Mexico (1-5 Business Days) $30
Mexico UPS Standard (1-3 Business Days) $65
South America FedEx South America (1-5 working days) $40
South America UPS Saver (1-3 Business Days) $60
Rest of World FedEx International Economy (1-5 working days) $40
Rest of World UPS Saver (1-3 Business Days) $78


Please note, it may be cheaper to order for international deliveries from our UK-based store. We would also suggest Australian and New Zealand customers order from our Aus-based store.  

 

 

Returns & Exchanges


Full Price & Sale

Playful Promises wants you to buy with confidence and wear with even more! We hope you are delighted with everything you buy from us. However, if you are not completely satisfied with your purchase we will exchange or refund your purchase subject to our terms and conditions. This does not affect your statutory rights. To start the returns process click here.

  1. Use the online form to look up your order number and create your return/exchange. 
  2. Use tracking label provided to return your items to us within 28 days of delivery 
  3. All goods must be returned in their original condition and in their original packaging. Hosiery cannot be returned if the packaging has been opened. For faulty or incorrect items, please email customer services before returning.
  4. Be sure to try on briefs over your own lingerie as we will not accept any returns that are worn or soiled.

Please not there is a $5 return fee, which will cover tracked USPS shipping back to our warehouse. All exchanges are FREE.   

 

Final Sale Items

Outlet Items cannot be returned or exchanged, unless faulty. The exclusion will be noted on the product page.


Refunds and exchanges are processed on the following Monday after receiving the goods, please allow approximately one week for the items to be checked.

 

Cancelling an order



Should you change your mind regarding an order, please contact us as soon as possible. Our orders automatically start being processed within 15 minutes of being placed, with an aim for same/next day dispatch, therefore we are sometimes unable to pull an order from the warehouse. Contact us as soon as you can, and we'll do our best to help!