We aim to dispatch your goodies within 1 working day (during a sale this may go up to 3-10 working days).
| Shipping Option | Price |
| FREE standard shipping on all orders over $175 | FREE |
| Standard Shipping (5-10 Business Days) | $15 |
All international customers can order from our UK-based store, and all Australian and New Zealand customers can order from our Aus-based store.
We’re committed to providing you with the best possible service; however, due to unforeseen logistical challenges, we are temporarily unable to accept US returns for orders placed after 11th March at this time.
We apologise for any inconvenience this may cause and are working hard to resolve this issue. If you experience any problems with your order, please reach out to our customer service team who will do their best to assist you.
Email: customerservices@playfulpromises.com
Thank you for your understanding and patience.
Should you change your mind regarding an order, please contact us as soon as possible. Our orders automatically start being processed within 15 minutes of being placed, with an aim for same/next day dispatch, therefore we are sometimes unable to pull an order from the warehouse. Contact us as soon as you can, and we'll do our best to help!
